i. Subject to the additional requirements set forth below, if Member is unsatisfied with IDOC Membership after the applicable Satisfaction Period (defined below), then Member is entitled to receive a refund of Member’s actual membership dues paid (for all locations on file with IDOC) during the applicable Satisfaction Period (the “Refund”). For the avoidance of doubt, Member is not entitled to a refund of membership dues that were waived by IDOC as part of any promotional program or otherwise. ii. Member must notify IDOC of its intention to terminate IDOC Membership and exercise the Satisfaction Guarantee during the last month of the applicable Satisfaction Period. iii. Member must be in Good Standing at the time Member exercises the Satisfaction Guarantee, and the Satisfaction Guarantee may only be exercised one time per Member practice. iv. The Satisfaction Guarantee is only available for Member’s initial membership type, and is forfeited if Member changes membership type. v. Upon timely receipt of notice of termination and exercise of the Satisfaction Guarantee from Member, IDOC will email a redemption form to Member’s email address on file with IDOC that Member must complete and return to IDOC within 30 days to receive the Refund. The Refund will be paid by check to the Member’s primary practice location on file with IDOC 6 – 8 weeks after receipt of the redemption form by IDOC.