These informal video presentations include Q&As, insights and recommendations presented by IDOC’s team of consulting experts.
Question Of The Week
7 WAYS TO EMPOWER EMPLOYEES (WITHOUT LOSING CONTROL)
Establish guardrails. 'Employees should be permitted to make some of their own decisions, but there needs to be clarity on the boundaries. Micromanagement restricts employees. Boundaries empower them. A good example would be allowing your employees to use up to $200 to resolve a patient complaint on the spot without consulting a manager.
Listen intently'. Not listening to your employee’s ideas is a surefire way to get them to stop coming to you with ideas. One of the biggest drawbacks to an o
