IMPROVE PATIENT RECALL BY TELLING PATIENTS WHY THEY NEED TO RETURN

In many practices, the percentage of patients who return every twelve months for an eye exam can be disappointing. Even with practices that pre-appoint, many offices struggle with getting those patents to return for their prescheduled exam. To further exasperate the problem, many of these patients don’t bother to call to reschedule the exam or notify the office that they won’t be able to keep their appointment. On the list of things that frustrate practice owners, patient no-shows are near the t