These informal video presentations include Q&As, insights and recommendations presented by IDOC’s team of consulting experts.
Question Of The Week
EMPLOYEE ENGAGEMENT INSIGHTS - TACKLING CULTURE IN YOUR OPTOMETRIC PRACTICE
When I started working as a department manager in a large retail company, I joined a high traffic location in a mall and it was the highest volume store in the district. Despite that, I walked into a manager’s nightmare. The departments I was responsible for were experiencing double digit losses. Turnover was a constant problem and daily tasks were not getting completed. The customers often complained about the availability of help and cleanliness of the store. The employees were discouraged and
