These informal video presentations include Q&As, insights and recommendations presented by IDOC’s team of consulting experts.
Question Of The Week
NEW YEAR, NEW ME, NEW ATTENDANCE POLICY
My least favorite phrase to hear was “Michelle called out today”. It almost sucked the air out of the room. I had already planned out the whole day, for myself and the team. Before hearing that, I probably had a project in place, hopeful to progress in some way. Adjusting and compromising on expectations would begin, priorities would shift and everyone’s stress levels would rise! And, let’s be honest, even down one person, we couldn’t show up the same way for our customers!
